Jobs Agent

: Responsible of case management and managing Contact Center Operations team to provide services to customers via Telephone. : Oversee Contact Center

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every

Req ID: Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of

- Enter Manifest to Carrier and/or Co-loader. - Preparing to pick up D/O from Carrier and/or Co-loader. - Follow all expense and issue Invoice / PR / DN & CN.

- Submit SI / VGM / AMS to Carrier and/or Co-loader. - Preparing Draft B/L for customer. - Confirm B/L to Carrier and/or Co-loader. - Follow all expense and

- Keep and monitoring customer satisfaction. - Coordinate of claim matter with customer and Operation dept. - As window to organize customer’s requirement