: Monitor and evaluate/assess agents performance concerning the quality:of:service offer through all channels. : Provide clear insight into performance drivers
JOB PURPOSE: This role is responsible for leading, developing, inspiring and coaching Contact Center Operations, Quality Assurance and Capability and
Req ID: Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of
At Alstom, we understand transport networks and what moves people. From high:speed trains, metros, monorails, and trams, to turnkey systems, services,
At Alstom, we understand transport networks and what moves people. From high:speed trains, metros, monorails, and trams, to turnkey systems, services,
At Alstom, we understand transport networks and what moves people. From high:speed trains, metros, monorails, and trams, to turnkey systems, services,